From Reviews to Reality: How the CONVX Sentiment Tornado Shows You What’s Really Happening in Your Restaurants

The problem with reviews isn’t volume. It’s visibility.

Restaurant operators are sitting on a goldmine of customer feedback — Google Reviews, Yelp, TripAdvisor, and more. The problem isn’t that the data doesn’t exist.

It’s that it’s scattered, emotional, unstructured, and nearly impossible to act on at scale.

You can read individual reviews.

You can respond to them.

But connecting the dots across locations, time periods, and operational themes? That’s where things break down.

That’s exactly the gap Sentiment Tornado was built to close.

Introducing the CONVX Sentiment Tornado

Our Sentiment Tornado turns thousands of customer reviews into a clear, visual signal of what’s happening inside your restaurants — at a single location or across your entire portfolio.

Instead of guessing, scanning, or reacting late, operators see sentiment patterns instantly, organized by the things that actually matter:

• Food Quality
• Overall Service
• Ambiance
• Uniqueness
• Value
• Speed of Service

Each category becomes its own “tornado,” showing positive, negative, and neutral sentiment side by side.

The result is not another dashboard.

It’s operational clarity.

What operators see at a glance

With Sentiment Tornado inside your CONVX OpSage dashboard, leaders can immediately answer questions like:

• Are guests loving the food but frustrated with speed?
• Is one location underperforming on service compared to the rest?
• Did a recent change improve value perception — or hurt it?
• Are negative comments isolated, or trending?

Hover over any category and CONVX OpSage summarizes the sentiment with real sample reviews, giving context without noise.

No spreadsheets.

No guesswork.

No chasing anecdotes.

Why this matters operationally

Customer sentiment isn’t just brand feedback. It’s an early warning system.

When food quality sentiment dips, it often shows up before sales follow.

When speed complaints spike, labor and throughput issues usually aren’t far behind.

When value sentiment erodes, price sensitivity and churn increase.

Sentiment Tornado lets operators spot these signals early while there’s still time to act.

One location or all locations. Same clarity.

Whether you’re an independent operator or managing a growing multi-unit brand, Sentiment Tornado scales with you.

• Zoom into a single store to diagnose issues
• Roll up sentiment across regions
• Compare performance across locations
• Track changes over time

Same data. Same view. Better decisions.

Early Access: See your Sentiment Tornado for free

We’re opening Early Access to a limited group of operators who want to see what their customer sentiment is actually saying — without cost, setup friction, or commitment.

Early Access includes:

• Sentiment Tornado powered by Google Reviews, Yelp, and TripAdvisor
• Category-level sentiment analysis
• Sample review summaries
• Location-level and portfolio-level views

If you’ve ever wondered what your reviews are really telling you, this is your chance to find out.

👉 Get Early Access for FREE and see your Sentiment Tornado in action